Confirmation Email:
Your confirmation email should reach you within 20 minutes of placing your order. Make sure you check your spam/junk folders, as emails might not arrive in your primary inbox. Your confirmation email will show your estimated delivery date.
Missing Confirmation Email?
If you haven't received your order confirmation more than 24 hours after purchasing from us, please get in touch so we can look into this for you.
Shipping Email:
You'll receive your shipping confirmation email once your parcel has left our warehouse and is on its way to you. If you paid for your order by credit or debit card, this is also the point where you'll be charged for your order. Your order might be sent in separate parcels, especially if it's a large order and this may mean you may be charged at different points of your order.
Please note that there may be a slight delay in your confirmation email reaching you on Limited Edition product release days.