Pre-Ordering a new product? Be Prepared!
If you're as excited as us about a new product, you may be able to pre-order it in advance, ready for it's release!
When will my pre-order product arrive?
The expected delivery date for a pre-order product can be seen on the product page under the pre-order button:
The date can also be seen in the checkout area:
Please note that Expected Delivery Dates when selecting your delivery method in checkout and on your order confirmation email do not apply to pre-order products so please do not take this into account. Be sure to make a note of the date on the product page.
If ordering additional items alongside a pre-order product, this Expected Delivery Date will be applicable to all other products that are not pre-order products.
Additional Information
For some pay types, payment for a pre-order item may be taken once the product is ready to ship, and we’re unable to change the payment details on a pre-existing order.
*Pre-orders will therefore automatically be cancelled if your payment card expires or does not hold enough funds, so please bear this in mind when placing your order!
More information on how and why we store your payment details for pre-orders, can be found in our Terms and Conditions.