Refunds take 14 days to be processed.
A few important things to note:
- If you only return part of your order, delivery charges won't be refunded
- You're responsible for the items until they reach our warehouse
- We recommend getting proof of postage
If you need to check on the status of a refund that is outside the above timings, please chat to a cast member.
Return method varies by country - if your return was via our Disney Rebound Returns portal, you can track your return here.